At Fence & Deck Connection, we believe that the true test of craftsmanship isn’t just in building something that lasts, but in standing by that commitment for years to come. After all, when you choose our company, you become a customer for life. Recently, we received a wonderful testimonial from one of our long-time customers, and it reminded us why we do what we do.
This customer had a fence built by us for their Glen Burnie, Maryland home back in 1999—over two decades ago! In her own words:
“I have been a customer of Fence & Deck Connection since 1999. That is when my wood fence was installed. It has been providing me peace of mind through 3 dogs and has stood up very, very well. I’ve only had a few problems — 2 posts that rotted in the ground and a couple of gate locks were rusted out. One call to Fence & Deck Connection, and they sent someone out in a day or so to see what needed to be done. They then made the repairs in no time. I didn’t even need to be home. I highly recommend Fence & Deck Connection.”
What an incredible reminder of the importance of not just delivering a high-quality product, but also following through with our promise of lifetime support.
Standing By Our Promise
We understand that a fence is not just a functional structure; it’s a part of your home. It’s a safeguard for your family, and it contributes to the beauty and security of your property. That’s why we offer a Lifetime Structural Warranty on every fence and deck we install. This warranty isn’t just a marketing promise — it’s a reflection of our belief in the durability and integrity of our work.
Our team is always ready to assist customers, whether they just had a fence installed or they’re reaching out 20+ years later. No matter how small the issue, we stand by our work because we believe that the relationship with our customers doesn’t end once the installation is complete—it’s just the beginning.
Our Commitment to You
Our customer’s particular experience from 1999, and their satisfaction today, is what we strive for with every installation. We’re proud to see that after so many years, our products are still going strong, and that our promise to provide lifetime support continues to make a difference in the lives of our customers.
Whether your fence or deck was built yesterday or decades ago, our commitment to excellence and our Lifetime Structural Warranty will always be there for you. We’re grateful for customers like this who remind us that dedication to quality and service really does stand the test of time.
Thank you for trusting Fence & Deck Connection yesterday, today, and for many more years to come!