- Home
- Testimonial
- Chad Costello
Chad Costello
Read Testimonials by Salesman
Chad Costello
Kind and courteous, thorough, and determined to see that our fence and gates were of the highest quality standards and construction, our Sales Representative, Chad Costello and Project Manager, Chris Sounders monitored and managed the end-to-end process with professionalism and ownership. Likewise, the Site Supervisor and his Team were also determined to provide high quality service and craftsmanship, and they kept us informed of their progress and timeline, answering questions throughout the buildout. Thank you all for a job well done!
Dan B. from Ellicott City, MD
10/31/2024
We really appreciated working with Chad Costello and the Fence & Deck Connection team on our fence project. Their communication, knowledge, and workmanship were top tier. Our project was not simple due to our awkwardly sloped land and survey discoveries, but the team handled everything expertly. Thank you!
Melissa A. From Milford Mill, MD
10/8/2024
Our experience with Fence & Deck Connection was very positive. The price estimate was reasonable, especially relative to those of competitors, and there were no cost overruns. The work itself was completed in a professional and timely manner, despite inclement weather. I especially appreciated the approach of building the fence “on site”, as opposed to bringing in prefabricated sections, and the resulting fence followed ground contours nicely. The finished product looks great and seems to be very sturdy. Fence & Deck Connection will absolutely be my first contact for any future work of this type.
Jim N. from Crofton, MD
9/24/2024
Great job. Both sales rep and production manager were great. Would highly recommend your company.
Roxanne M. from Pikesville, MD
9/17/2024
We are very impressed by Fence & Deck Connection. Their professionalism from our first meeting with Chad, the Sales Consultant, Dave, the Project Manager and the entire team exceeded our expectations. We sincerely appreciated their prompt responses to our questions, workmanship and finally streamlining the entire process. If you’re looking for a stress free, positive experience choose Fence & Deck Connection!
Dorothy R. from Sykesville, MD
8/26/204
Overall we were pleased with our service and would recommend to everyone.
Amy J. from New Windsor, MD
8/8/2024
I found the Sales Rep, Chad, to be very kind and engaging, patient, and fair. He was transparent with the pricing, easy to communicate with, and timely with his responses. The PM on the job, David was also very good and kind. He was professional and addressed all of my concerns with no hidden issues or costs. The installation crew that did the work was excellent! Polite and timely, they finished the job in one day, which was no small task. I would recommend Fence & Deck Connection and will certainly use them again in the future.
David H. from Skyesville, MD
7/16/2024
Everything went very well, the crew were terrific and did an excellent job. I would and already have recommended this company to many others.
John H. from Sykesville, MD
7/2/2024
Thank you again for your help with getting our fence completed. We have been very pleased with it. We appreciate how knowledgeable you were, and how quickly and efficiently you and your staff completed the project. We will certainly recommend you and your company to others.
Cindy C. from Annapolis, MD
6/17/2024
Fence & Deck Connection was my first option because of the design feature on their website. I could see my yard in an aerial view and draw the fence where I wanted it placed. I could also choose the fence style and it gave me an estimated price. During my initial appointment, I was actually surprised it was much less than the website quoted! We had 3 visits before the build where a representative came out to mark the areas for the crew and a last walk through for specifics (downspouts, siding interference from being against the house, etc). The crew came onsite as scheduled and finished in one day! It looks amazing and I couldn’t be happier. I will refer them to anyone that asks.
Sarah D. from Westminster, MD
3/19/2024
My wife and I were very pleased and impressed with the entire process from start to finish. We’re particularly appreciative of your company’s honesty and flexibility when it came to planning our fence line as we discovered a hidden tree stump where a fence corner was planned. Our family has already adopted a dog who is living the dream playing in the fenced yard. Thanks for everything!
Andrew O. from Sykesville, MD
3/12/2024
Kay A. from Westminster, MD
12/7/2023
Fantastic job and seamless experience!
Sheila H. from Milford Mill, MD
12/5/2023
Thank you so much for an easy process and amazing customer service.
Tyrone T. from Owings Mills, MD
11/21/2023
Fence & Deck Connection was brought to my attention thanks to my cousin. I really appreciate the work that was done and the crew that installed the fence was awesome.
Kirk K. from Hanover, MD
11/20/2023
I would like to say that we are very pleased with every aspect of this project. From working with Chad and the Crew that did the installation. It was all very professional. Thank You for the great work. I would recommend your company to everyone.
Frank V. from Owings Mills, MD
10/27/2023
We would highly recommend Fence and Deck Connection to anyone needing work done. Your company was so easy to deal with; every person was professional, courteous, and knowledgeable. We have received a lot of compliments on our fence from neighbors and family. It was the best investment.
Harry W. from Westminster, MD
9/25/2023
I just want to say that my experience with Mr. Costello and Mr. Farley and all the workers was great. They were both very honest and dependable individuals and they and the workers exceeded expectations for the job that was completed. We are very happy with the deck and it was built exactly as promised. We would strongly recommend this company and team for any project.
Caroll R. from Catonsville, MD
9/25/2023
If you’re looking for a company to put a fence up or install a deck for you, please look no farther, Fence and Deck Connection, out of Millersville Md., is the company to call. They are professional from start to finish! They care about you as a person and not a number. They go out of their way to make your experience a fantastic one. Great, friendly and very efficient workers, Chad from the sales team was phenomenal!! Fence and Deck Connection worked with us to make our ending product a beautiful success. Do not hesitate to give Chad a call, trust me you will not be disappointed!!
Denise W. from Manchester, MD
7/27/2023
Chad and team were wonderful to work with. They made suggestions I wasn’t originally thinking about and it looks great. We had just moved in and wanted a fence to bring the home and yard together for our two dogs. This was instrumental to making our new house our home. Our real estate agent even saw the fence and asked who we used to put it on her suggested vendor package she gives to new home owners. We love it and everybody that comes over always comments on how nice it looks. Would recommend using Fence & Deck Connection.
Patrick F. from Reisterstown, MD
7/24/2023
FDC was professional, thorough and easy to work with throughout the entire process of updating our existing deck. The sales person was knowledgeable and helpful and the price was very competitive. Project management kept us informed about the removal and installation process and worked with us on issues that can arise with an existing deck. The installation crew was prompt, hard working and did an excellent job. The one minor post-installation issue we experienced was quickly addressed and rectified. I would use FDC again in a moment and have given their name to the coordinator of our HOA in case she receives any inquiries about other residents looking for deck assistance.
Michael G. from Columbia, MD
7/17/2023
Your crew did a very good job. They cleaned up the yard after installing the deck. We do like the deck and have been enjoying it. Nice working with your company! Thanks.
Andrew S. from Columbia, MD
6/20/2023
I was very satisfied with the professionalism, installation & services provided.
Patricia B. from Baltimore, MD
6/13/2023
The entire process from the initial meeting Chad to TJ and the installation crew met and exceeded my expectations. The project was even finished ahead of schedule and done with excellent craftsmanship. I have been commenting about how nice my deck is since it has been built. Every time my neighbor sees me she always says she just loves our deck. The Fence and Deck Connection did an outstanding job throughout this entire process.
Marvin J. from Pikesville, MD
6/6/2023
We had an excellent experience with Fence and Deck Connection. Everything was smooth and professional, and the entire team, from start to finish, really went above and beyond to ensure that we received exactly what we envisioned. We would not hesitate to recommend this company!
Lindsey J. from Finksburg, MD
6/6/2023
I would highly recommend FDC to anyone that I know is looking to get a fence installed. From the very beginning until the project was completed FDC and the staff were very professional, knowledgeable, on time and attentive to what I was looking to achieve with my fence installation project. I have dealt with a great number of contractors since moving into my new home 5 months ago. None of them were more upfront and/or prepared to openly discuss the project and give an estimate. FDC listened to what I wanted, gave me feedback on my suggestions and then provided me with details about how the entire process would be handled. Needless to say, …Everything went as planed and I couldn’t be happier with the result. Thanks, FDC. Great job.
Rodney B. from Towson, MD
6/6/2023
Absolutely beautiful deck! The family loves it, and even neighbors have commented on how nice it is. The workmanship is significantly better than the deck it replaced. We are thrilled!
Ed G. from Ellicott City, MD
5/2/2023
I will recommend your work and company to everyone. You did a fantastic job!
Christine K. from Columbia, MD
12/6/2022
Chad from Fence and Deck Connection was very professional and helpful in getting us the fence we needed. He made the process easy and was available for any questions we had. Our two little dogs are loving their new space!
Angie M. from Westminster, MD
11/30/2022
We are extremely satisfied with your company and the work that was performed. Every person involved was professional and timely. Definitely would use again and recommend to others!!
Denise W. from Manchester, MD
11/28/2022
The team did an amazing job on the fence! There was excellent communication from the very start of the project until the end. Every detail was considered. The fence itself looks absolutely beautiful and changes the whole look of our backyard. Thanks so much!
Carolyn S. from Towson, MD
11/17/2022
Fence price was competitive. Sales and installation crew were courteous and professional and the job was completed on time. I would recommend Fence and Deck to any of my friends
Richard M. from Millersville, MD
10/20/2022
Working with Fence & Deck Connection was such a smooth process for us! We ran into some issues with fencing around our pool, and they were able to come out quickly to make an assessment and give a quote. The pricing was very competitive and they accommodated our request on timing for the project. Scheduling happened very quickly and they even bumped up the job by a few days which was greatly appreciated. The crew was friendly and efficient and we are impressed with the quick service, great quality, and helpful customer support.
Felicia M. from Ellicott City, MD
8/31/2022
My experience starting with the initial request for an estimate, the revisions, the pre-installation visit, and the installation itself, were all handled professionally and efficiently. I also appreciated the follow-up after the installation was completed. We are very happy with the end result and would not hesitate to recommend Fence and Deck Connection.
Graham B. from Reisterstown, MD
8/30/2022
From sales through construction, the people of Fence and Deck Connection did an excellent job building a new fence for me. Chad Costello, the sales consultant, was personable and knowledgeable and went out of his way to help me. The production leader, Francisco, was friendly and professional and walked me through the exact work his team would do. The team built the fence with an absolute minimum of disturbance to both my yard and my neighbor’s and the fence itself is rock solid. I expect it to last as well as the deck and other fencing projects that I’ve had done by Fence and Deck Connection.
Paul N. from Millersville, MD
7/14/2022
Brian was the overseer of my deck. He did and awesome job in suggesting how it should be designed and the outcome was stunning. It looks very pretty and I love it. Thank you Brian for a job well done! V. Maynard
Floyd A. from Annapolis, MD
5/10/2022