2007

This is just a note to let you know that the screen porch with eze breeze windows and deck is even better than we imagined! The whole process was very professional and Eric was exceptional in quickly responding to the items on our punch list. We’ve already gotten many compliments and I’ve even bought a portable propane heater so we can use the room in the winter. Fence & Deck is the most professional, customer-friendly, and good-for-your-word home improvement company I’ve ever dealt with! I will recommend you to anyone who asks. The only area that can stand improvement is letting me know in advance what the plan of the week is so we know what to expect. An email on Mon AM would suffice with updates emailed as necessary. All the best, Dave

Dave & Barbara from Odenton, MD
Screened Porch & Deck project, finished on 12-20-2007

Thank you to you and everyone who had ANYTHING to do with our beautiful deck. We are so very pleased with your work, your efficiency, your customer service and the final product. From the first day you came to talk with us about an estimate, your staff has been professional and responsive to us. Whenever we’d call, we were helped right away. We were always connected to someone who knew about our project and who could help us make informed decisions. We want to express our sincere appreciation for the professionalism of the work crew. They were always on time and worked diligently throughout the day and past sundown. The crew leader was courteous and able to answer any question we had. He kept his team on task. He kept us informed of the process, what to expect each day, and brought us out to “inspect” his team’s work before he left. They made sure the area was clean and ready for work the next day. Their workmanship is superb! We watched them measure tediously, every step of the way. They were serious about their work, and they seemed to have fun working together and getting the job done. OUR DECK IS BEAUTIFUL. We walk out on it everyday, just to admire it. The design and the construction exceeds our expectations. It adds so much to our home. We had Thanksgiving breakfast on it already, but we can hardly wait until there is more warm weather. We know others who see it will want one just like it and we will bly recommend Fence & Deck Connection. We are extremely happy with our new deck. Thanks again.

Mark & Carlesa from Glen Burnie, MD
Screened Porch & Deck project, finished on 12-12-2007

A class act from start to finish. The sales rep. (Kyle Johnson) showed up at the date and time agreed upon. We discussed the kind of fencing required and he made several suggestions to improve the look of the project. Then the company’s VP (Ben Wolod) followed up by coming out and accurately marking the project. Finally, the installer (Travis) spent 2 full days professionally installing the fencing, including a 12 foot drive through gate.

Charles from Pasadena, MD
Aluminum Fence project, finished on 12-03-2007

We love the fence! Finally a company that does what it says and does it well. Thanks!

Rick & Kathy from Crofton, MD
Fence project, finished on 10-29-2007

Great company to work with!

Susan & Joseph from Arnold, MD
Deck project, finished on 10-27-2007

My first investment property – thanks. Hope I have many more to call you for!

Janis from Severn, MD
Fence project, finished on 10-24-2007

We are completely satisfied with every aspect of the job. I even changed the blue prints twice, once with Dan and then with Jim and no one even got upset. Your workers cleaned up good and did a great job. Our job got started a week earlier. We just love our new screened porch & deck.

Dorothy from Glen Burnie, MD
Screened Porch & Deck project, finished on 10-24-2007

We just wanted to send you a note to let you know how pleased we are with the new 14’x30′ deck that Fence & Deck Connection built for us. The GeoDeck composite has the feel of real wood on your bare feet, without the danger of splinters, or the need for annual waterproofing treatments or staining. We’ve dined outside for about half the evenings since it’s been completed and really enjoy the added living space to our home. Your construction crew’s dedication to a quality project with no flaws is evident. They even carried my grill up onto the new deck for me. I also like how you were able to combine GeoDeck decking with my Homeowners Association’s custom wood railing requirements to meet their design specifications while giving us something that will be extremely durable and low-maintenance. Besides the beauty and quality of our new deck, we also enjoyed every personal interaction with your company. From your sales visit, when you listened intently to our desires and suggested improvements, to Paje’s follow up visit where she answered all of our warranty and maintenance questions, and even took some photos of the deck, which she’s offered to us. Carl Schmidt’s project management, your staff’s communications on permits and scheduling, and of course the construction crew’s politeness and helpfulness are all a tribute to Fence & Deck Connection’s dedication to customer service. Please feel free to use us as a reference. All we need to do to convince anyone else to use your company is to tell the truth about our own experience.

Groom Family from Laurel, MD
Deck project, finished on 10-09-2007

Installers did an excellent job. Sales rep was very courteous.

Burkhardt from Annapolis, MD
Fence project, finished on 10-01-2007

I am so glad I chose Fence and Deck Connection for my privacy fence. Everyone that works for this company is talented, hard working and very knowledgeable. Paje is Fence & Deck’s receptionist and is always friendly and eager to help your project go easily. The gentlemen that erect the fence are so professional and of course the finished product is absolutely beautiful. Your fence is guaranteed for as long as you live in the home. They use healthy lumber and you have many style choices. Chris was one on the craftsmen that I spoke with and he was a very knowledgeable representative for the company. Thank you and keep up the great work.

Frances from Glen Burnie, MD
Fence project, finished on 09-18-2007

They built a 16×22 deck and screened in porch for me. They were really good to work with. The foreman was out everyday to check their work. They came to give us an estimate and were very prepared.

Susan from Columbia, MD
Screened Porch & Deck project, finished on 09-17-2007

My wife and I are very pleased with the installation and vinyl fence that you installed for us. Mr. Johnson was great and Al and the rest of the installation crew were very good too.

Jeff from Linthicum, MD
Vinyl Fence project, finished on 09-14-2007

We were a bit apprehensive to contract with a company name like “Fence and Deck Connection” for a room enclosure, but were *very* pleased with the quality of work and the responsiveness of the company throughout the project. Our room enclosure turned out beautiful. From the initial sales visit from Dan Naumann, through the project management by Carl Schmidt, to the final visit from Paje Barnhill, your staff’s communications throughout the project was excellent and they met all of our concerns throughout the entire project. In addition to the room enclosure, we added a 10′ by 16′ deck which looks very nice. Overall, we were very pleased that the project was completed so quickly and we highly recommend Fence & Deck Connection.

Sakellariou from Severn, MD
Room Enclosure project, finished on 08-30-2007

Just wanted to tell you what a great experience we had with your company – from start to finish. Dan started it off with a very professional visit, giving us an estimate without being the least bit pushy. When he left, we felt like we knew exactly what we were getting and for what price. You followed up with the pre-construction meeting, which put us further at ease with your suggestions and clarifications on how the whole process was to occur. Then there was the construction itself. Scott, even while battling the elements (among other issues) was superb to deal with. Whenever there was the slightest glitch, he would stop and consult with us prior to proceeding. During each discussion, he would politely inform us of all options, and then ask us which way we wanted it done. We learned to rely heavily on his opinion, and allowed him to make the call in most every case. Thank you for one of the most pleasant home improvement experiences we’ve ever had. We will recommend your company without hesitation to anyone looking for a fence contractor. Furthermore, we would be proud to display your company name on our fence, as we have the best looking (and best quality) fence in the neighborhood.

Alan & JoAnn from Pasadena, MD
Fence project, finished on 08-23-2007

I am very happy with my screen porch. The color and the wood are a great match to my house. Every person that I came in contact with at Fence and Deck Connection was professional, courteous and did everything possible to keep the construction process easy for me. I will definitely contact Fence and Deck Connection if I have additional projects.

Joan from Edgewater, MD
Screened Porch project, finished on 08-20-2007

We’re happy with the deck and we are pleased that Fence and Deck Connection worked to make us happy. Thank you.

The Robinsons from Arnold, MD
Deck project, finished on 08-19-2007

Love the porch.

Michelle & Michael from Annapolis, MD
Screened Porch project, finished on 08-15-2007

Thank you so much for all of your hard work. We absolutely love our fence! Mike and crew did a beautiful job and were so courteous and professional as was everyone in the office we spoke with. We will recommend your company to anyone and we will be calling when we need to replace our deck!

Catherine & Jeff from Annapolis, MD
Fence project, finished on 08-13-2007

We were very satisfied from start to finish. It was very professional and was a pleasure to work with everyone at the office. All of our changes were dealt with promptly and Carl, Paje and Don were great. We are on our deck everyday!

Diesos from Pasadena, MD
Deck project, finished on 08-10-2007

Thank you for the nice job you did on our new fence! You made this a painless experience from beginning to end!

Kathy from Crofton, MD
Fence project, finished on 08-07-2007

Compliments from family & friends about appearance and workmanship. Will have me recommending F&D to anyone in need of your services!

Michael from Baltimore, MD
Fence project, finished on 08-04-2007

Everyone I talked to was friendly, professional & courteous. Great company! My fence is the envy of the neighborhood!

Allison from Ellicott City, MD
Fence project, finished on 07-29-2007

Overall good experience. We had issues with our HOA and they honored our contract a year later. Did an excellent job following the contour of the yard. Dug the post holes by hand. Had some issues with the gates and they came back and fixed them no questions asked. The fence looks great!!

Angela from Marriottsville, MD
Aluminum Fence project, finished on 07-25-2007

Keep up the great work!

Nichol & Jeff from Pasadena, MD
Fence project, finished on 07-05-2007

LOVE our deck. The crew was efficient, friendly & did great work.

Christine from Riva, MD
Screened Porch / Deck project, finished on 06-20-2007

They did a good job on the deck.

Gina & Stephen from Annapolis, MD
Deck project, finished on 06-17-2007

I would be happy to recommend you as I was most pleased.

Joyce from Severna Park, MD
Fence project, finished on 06-14-2007

Very satisfied with everything from start to finish.

Judy from Severna Park, MD
Deck project, finished on 06-13-2007

Great Job! Thanks Ben and everyone!

Unknown from No address, MD
Fence project, finished on 06-12-2007

Very satisfied with professionalism. Look forward to upcoming projects.

Bernadette from Pasadena, MD
Fence project, finished on 06-09-2007

Great Job, follow up very good!! Need a screened porch, but it’s in O.C.

Bob from Galesville, MD
Fence project, finished on 05-24-2007

I just wanted to let you know how happy I am with my new fence. It turned out just beautiful. I couldn’t believe how fast it was finished. That was a lot of work for just two men. I believe tha name of the man who put it up was Mike. Could you please tell him how happy we are with it and what a good job he did. It’s very hard to get people to do good work these days. We try to be very careful about who we hire to do projects because of all the nightmarish stories we hear. I use to work for Inspections and Permits and have heard all the horror stories. If you would like, you may use me for a reference for future jobs. I would be glad to tell people of the professionalism and quality of your work. Carol

Carol from Glen Burnie, MD
Fence project, finished on 05-16-2007

Just a short note to tell you how much we are enjoying our deck. The men who did the work were outstanding. They were very professional and they completed the project in three days. My wife loves the arbor and I think the low voltage lighting adds a nice touch. It is a pleasure to sit out in the evening and have enough light to see without the harsh glare of a bright house light. I have already given your company name to a fellow co-worker who was interested in having an old deck replaced. Once again thanks for your professional approach to business. Joe & Debbie

Joe & Debbie from Hanover, MD
Composite Deck project, finished on 05-14-2007

Could not have been more satisfied! From first meeting to the final Quality meeting everything was great! Expectations exceeded!! Thanks.

Virginia from Crofton, MD
Deck project, finished on 05-05-2007

We called FDC for an estimate, and they set us up for an appointment within days. The sales rep was very professional, very fair and not pushy at all. He made suggestions for things that we would have otherwise not known about. I had sketched my own design and he did not try to change it. (I had other estimates prior and their reps totally redesigned my plan, and did not want to hear what I wanted). He had decking samples ready for us to see during our appointment and had the paver samples delivered the next day for us to look at. A proposed plan/blueprint was presented to us within a week of signing the contract. It took several weeks for the permit. The deck was completed in 2 days, and the paver walkways were done in about 4 days. After all work was done, a supervisor came to inspect the work done and go over care instructions and to answer any questions. We love our deck and walkways and always get compliments!! FDC is GREAT and highly recommended!!!!

Aline
Deck & Pavers project, finished on 04-13-2007

My wife and I met with Jeffrey Wall from your company to discuss the option of building a deck and potentially a screened room on our house. From our first meeting through completion of the project Jeffrey and everyone else and Fence and Deck Connection have been very professional and really a pleasure to work with. It was a large project, but was still completed on time, and then end result exceeds our expectations. We had specific thoughts on what we wanted and Jeffrey and Jim Rubush worked closely with us over several revisions and offered excellent advice during the process. We will recommend your company highly to any friends or family we have considering a similar project. Mandy & Aidan

Mandy & Aidan from Crofton, MD
Screened Room & Deck project, finished on 04-04-2007

I would like to thank you and the other individuals who planned and built our screened room for the most professional and pleasant experience we have ever had when contracting work to be done in our home. Special thanks to Mr. Dan Naumann who first listened to what we had envisioned, then presented us with suggestions for materials. He answered our many questions and I was impressed with his answers. He was even able to provide the cost of building the screened room as soon as we discussed our decision. This was not true with others with whom I spoke. I found they weren’t really listening to us. We received the drawings from Mr. Carl Schmidt within just a few days and he promptly scheduled a time to discuss them. Mr. Rubush, you actually saved us money when I told you how much BG&E wanted to charge us to move our compressor. You contacted someone else who provided an estimate of $600 less than BG&E had given us: and the compressor was moved the next day. I never expected your assistance, but was so glad to receive it. The crew that actually built the screened room was both professional and courteous. They even cleaned up the yard before they left each day. Eric was particularly helpful when discussing a change and getting back to me with the additional cost. Mrs. Funkhouser was very pleasant to talk with concerning payment. Ms. Barnhill even completed my warranties for me so that all I had to do was sign them. I hope my letter adequately expresses our appreciation. I wasn’t able to remember all of the names of the people involved, but each and every one was wonderful to work with. All in all, this was the best experience I have ever had in contracting work and would not hesitate in the least to call on Fence and Deck Connection in the future. Judy & Jerry

Judy & Jerry from Glen Burnie, MD
Screened Room project, finished on 03-30-2007

I was very impressed with your assistance and communications. Communication is so lax today and it was greatly appreciated. Thank you.

Elizabeth from Glen Burnie, MD
Fence project, finished on 03-18-2007

The installers were great. They were steady workers, friendly and courteous. Donna

Donna from Pasadena, MD
Fence project, finished on 03-10-2007

After 3 fences by Long Co. I was not satisfied with the workmanship & quality of the last project – also not being able to communicate with the workers. So going through my files I came upon your advertisement – I was sold. My concern was a privacy fence in the backyard. Meeting your sales rep Kyle with his polite manner & neat appearance he proceeded to answer all my questions. One thing, I did not know that I could have an eight foot fence – that really pleased me & you taking care of permits & surveying was another plus. Your project manager was also very nice – “a real gentlemen” & explained what would take place, with what dates, etc. Just like your letter states, “no problems”. It was a pleasure dealing with professionals. Millie

Millie from Linthicum, MD
Fence project, finished on 02-26-2007

Hopefully you guys will be doing my deck!

George from Annapolis, MD
Fence project, finished on 02-10-2007

Bolivar and I want to thank you and your company for restoring our faith in contractors. We love our new four season “playroom” and deck. Whenever we have guests over, everyone compliments us on such a great room. We are singing your praises. The whole process was a pleasant surprise. As I’ve mentioned to you in the past, yours was the most reasonable estimate we received for the project and the quality of your workmanship equaled or exceeded that of the other companies we spoke to. Not only that, but you finished ahead of schedule, kept us informed through every phase of the project and kept the worksite as clean as possible. Being new to the area, we’ve had to use different contractors for different types of projects and I can honestly say that your responsiveness and customer service has really been top-notch. I always know that if you have a problem or question, you will always work to resolve it quickly and satisfactorily. Thank you for the peace of mind. You kept your word in a day and age when it seems pretty rare. We would be happy to serve as a reference for you and will happily pass your name on to any friends looking to do this sort of project. Thank you for making the process virtually stress-free. Kathleen & Bolivar

Bolivar & Kathleen from Ellicott City, MD
Sunroom project, finished on 02-06-2007

My husband and I extend our sincere appreciation to you for the fence your crew installed February 1 through February 3, 2007. Kyle Johnson is a super sales representative. He was extremely helpful in helping us make our purchase. Scott and his crew are true craftsmen. It is obvious that they take pride in their work. They kept the work area clean and accommodate our neighbors, who have a dog, by putting up a temporary wire fence. We would not hesitate to recommend your company to friends and neighbors.

Carol & Ken from Crofton, MD
Fence project, finished on 02-05-2007

It was a pleasure working with everyone at F&D!!! I plan on telling everyone in my neighborhood!

Susan from Columbia, MD
Screened Porch project, finished on 01-29-2007

Just wanted to let you know that my wife and I are quite content with the work your company and crew have recently done for us. From the day your sales person, Kyle Johnson, met with me, I knew we were dealing with the right people. We especially appreciate the fact that even though it was supposed to be a two-day job and there was snow on the ground, your crew (led by Scott) completed it in one day. It shows that you and your company are truly a class act. Thank you for all you have done and we will definitely recommend you to our neighbors, family, and friends.

Jeffrey from Glen Burnie, MD
Fence project, finished on 01-29-2007

I just wanted to let you know how much we are enjoying our screen porch. With so much extra warm weather this year, we have gotten to use it more. It’s nice to have cover for drying off the dog when it rains and for our daughter to play outside on less than sunny days. Thank you for such a great product & service.

Vice from Glen Burnie, MD
Screened Porch project, finished on 01-16-2007

Steve & I really love the new screened in room! It was a pleasure doing business with Fence & Deck Connection. You and the crew that worked on the deck were great to work with. I’m sure we will use it all the time in the spring!

Wendell from Columbia, MD
Screened Porch project, finished on 01-10-2007

Great work and done in an efficient and timely manner.

Gish from Glen Burnie, MD
Fence project, finished on 01-10-2007