THE BRAND

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Years Of Excellence

The Fence & Deck Connection Brand

 “Building lifelong customers through our commitment to excellence” is the Fence & Deck Connection mission statement. And for over three decades, we can proudly say that we live and breathe our mission statement — customer satisfaction is our #1 priority. We pride ourselves in our commitment to each and every customer, from the first interaction, until long after we lay the final board. We stand by our lifetime structural warranty, and our repeat business rate is second to none.

We have received multiple local and national awards commemorating us for our service and customer experience. Some of these awards and accolades include the 2023 winner at the Better Business Bureau (BBB) Torch Awards for Ethics, an A+ rating from the BBB (1995-2023), 2010-2020 and 2023 Super Service Award from Angi, Best of the Best National Award Winner for several years in a row, and many, many more. Fence & Deck Connection has national award-winning customer service, and that just shows the unlimited potential we have as a now-franchising business.

What Sets Us Apart

Services & Experience

At Fence & Deck Connection, we offer both residential and commercial fence, deck, railing, and screened porch services. As a franchisee, you will have access to our wealth of knowledge and experience serving thousands of customers in the Mid-Atlantic region. As a team of over 120, our average tenure is 12 years and our local employees do it all — from scheduling and permitting to sales and marketing, and design to production and installation!

High-Quality Materials

Providing excellent service across multiple services is only half the equation. We also need the best materials to truly pride ourselves on our quality and efficiency. We are happy to say that Fence & Deck Connection installs only the highest-quality materials from the most trusted and well-known brands such as Trex, TimberTech, AZEK, Alumi-guard, Culpeper, Great Southern (YellaWood), ScreenEze, EZ Breeze, UltraLox and many more!

Customer Satisfaction

Fence & Deck Connection was founded on one principle, and it just so happens to be our slogan: “Building lifelong clients through our commitment to excellence.” This principle is apparent throughout our entire history. Over the course of the last thirty years, we have completed over seventy-thousand jobs, and have received thousands of five-star reviews. Just one quick look at our testimonials (link to testimonials page) will show that we take our project process very seriously and handle it with care and compassion. Proper communication and transparency is the only way to build trust and strong customer relationships. We have invested in CRM software and technology for more efficient project pipelines, ensuring that no stone gets left unturned from the initial inquiry to the final quality control inspection!

Customer Focused - Community Driven

As a team, we are united in our belief that building strong relationships with our customers makes us better people, better neighbors, and better employees. This goes well beyond fence and deck installations, as we encourage and promote several charities and community involvement. Each year, we are proud to host our beloved Holiday Drive, which brings out hundreds of Maryland families to help us give back to local children in need, all while enjoying holiday crafts and activities.
For More Information About Becoming a Franchisee,

feel free to fill out below form or give us a call at (410) 969-4444

410-757-5511